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Hdfc Bank Credit Card Customer Care Number

HDFC Credit Card Customer Care Number

HDFC Bank's customer care service can be reached at 1800 202 6161 or 1860 267 6161 for HDFC credit card-related queries and support. Whether you need help with transactions, billing, or any other issue, customer care representatives are available 24/7. With this service, HDFC Bank aims to provide customers with an effortless banking experience and ensure their satisfaction.

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Table of Content

1. About HDFC Bank Credit Card Customer Care

1.1 City Wise Credit Card Customer Care Service Numbers

1.2 Instant Solutions with HDFC Chatbot Eva

1.3 International HelpLine for Travellers Abroad

1.4 WhatsApp Chat

1.5 Write an Email

1.6 Write to HDFC Bank

1.7 Contact the HDFC Bank Nodal Officers

Written By

Utsah Sharma

Utsah Sharma is a seasoned financial expert with a Master’s Degree in Commerce specialising in Financial Services, Investments, Loan Assessments, Mutual Funds, Banking & Loan products. Drawing on her experience, she has established herself as a trusted voice, providing invaluable insights and guidance to seasoned investors and beginners. She is committed to breaking down the complexities of everything finance.

Reviewed By

Piyush Bothra

Chief Financial Officer, Square Yards

Piyush Bothra is the Chief Financial Officer at Square Yards, bringing over two decades of rich experience in finance and leadership. He is an MBA graduate from the prestigious IIM Lucknow and holds a BE in Information Technology from Sardar Vallabhbhai Patel Institute of Technology. He has played pivotal roles in scaling businesses and driving financial strategies. At Square Yards since 2015, Piyush is known for his strategic vision, strong financial knowledge, and valuable financial insights, significantly contributing to the company's growth and success.

About HDFC Bank Credit Card Customer Care

If you are an HDFC credit card holder and require assistance with your card, HDFC Bank’s customer care service is readily available. The HDFC bank provides customer service via phone, email, or chat to assist customers with their queries, concerns, or requests. In this regard, HDFC has dedicated customer care numbers to assist customers with credit card issues.

City Wise Credit Card Customer Care Service Numbers

The table below shows the city-wise credit card customer care service numbers. Cardholders can contact these numbers for any credit card related queries 24/7

City	Contact Number
Ahmedabad	079 61606161
Bengaluru	080 61606161
Chandigarh	0172 6160616
Cochin	0484 6160616
Chennai	044 61606161
Delhi/NCR	011 61606161
Hyderabad	040 61606161
Indore	0731 6160616
Jaipur	0141 6160616
Kolkata	033 61606161
Lucknow	0522 6160616
Mumbai	022 61606161
Pune	020 61606161

Instant Solutions with HDFC Chatbot Eva

HDFC Bank’s chatbot Eva is an AI-powered virtual assistant designed to help customers with their credit card-related queries and issues. It offers instant solutions and quick and easy access to information about credit card features, transactions, payments, and more. Customers can access Eva through the HDFC Bank website or mobile app 24/7, making it a convenient and efficient way to get support and resolve their queries.

International HelpLine for Travellers Abroad

If you are an HDFC Bank customer travelling abroad and require assistance with your credit card, you can contact the HDFC Bank International Helpline at +91 22 6160 6160. This helpline is available from 8:00 am to 8:00 pm on all days, including Sundays & bank holidays, to cater to the needs of HDFC Bank customers travelling overseas.

You can contact this helpline if you need to report a lost or stolen card, request a replacement card or need assistance with any other banking-related issue.

WhatsApp Chat

HDFC Bank offers a hassle-free and convenient way to contact their credit card customer care through WhatsApp Chat. You can get instant assistance and support for any queries or issues related to your HDFC Bank credit card. Click on the following link to start a WhatsApp Chat with HDFC Bank credit card customer care: HDFC Bank WhatsApp Customer Care.

Write an Email

You can now contact HDFC Bank customer care through email, and you can do so by emailing the HDFC Bank customer care email address. This is a convenient option if you prefer written communication and want to avoid calling or chatting with a customer service representative. Click here to access the HDFC Bank customer care email form: Customer Centre

Write to HDFC Bank

If you need to contact HDFC Bank regarding your credit card, you can send a letter to the HDFC Bank Cards Division. For regular post, send your letter to the Manager at:

PO BOX #8654,

Thiruvanmiyur PO,

Chennai – 600 041.

Contact the HDFC Bank Nodal Officers

HDFC Bank has appointed Nodal Officers in different states to handle customer grievances and complaints not resolved by the regular customer care channels. These officers act as a bridge between the customers and the bank to ensure timely and efficient redressal of issues. To find the contact details of the Nodal Officer in your state, please click on the following link:

If you choose to send your letter via courier, the address is-

#8, Lattice Bridge Road

Thiruvanmiyur,

Chennai – 600 041

Frequently Asked Questions (FAQs)

How can I complain about an HDFC credit card?

You can complain about an HDFC credit card by calling their customer care toll-free number or emailing their customer care department.

How can I know my HDFC credit card toll-free number?

You can find your HDFC credit card toll-free number on the back of your credit card or the HDFC Bank website.

How can I talk to the HDFC credit card customer department?

You can talk to the HDFC credit card customer department by calling their customer care toll-free number or emailing them.

Can I call customer care on weekends?

Yes, you can call HDFC customer care on weekends.

Can I email HDFC customer care for any queries?

Yes, you can email HDFC customer care for any queries.

Can I solve my query or register a complaint offline for my HDFC credit card?

You can solve your query or register a complaint offline for your HDFC credit card by visiting an HDFC Bank branch.

Can I visit the HDFC Bank branch on Sundays?

Some HDFC Bank branches are open on Sundays. You can check the bank's website to determine which Sunday branches are available.

I want to cancel my HDFC credit card application. Can I call HDFC customer care?

Call HDFC customer care to cancel your credit card application.

Can I contact HDFC customer care through an in-app chat?

Yes, you can contact HDFC customer care through an in-app chat on the HDFC Bank app.