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Credit Card Customer Care Numbers List of All Banks
Credit cards is one of the most desired and accessible cards in India, thus, increasing their demand. Credit card customer care in India is offered by various banks and financial institutions to help their customers in resolving their queries. Banks spend a lot of money and effort to ensure that you have the best credit card customer service experience and a trouble-free banking relationship. Banks prioritise customer service in order to retain customers and build loyalty, resulting in a stable, multi-product, long-term client relationship.
There are numerous ways to connect to your bank. Delve into the guide to learn about the toll-free credit card customers care in India.
- Personalized solutions
- Expert guidance
- Application assistance
- Credit score discussion
- Interest rate comparison
Table of Content
Credit Card Customer Care
An excellent credit card customer care is the differentiating factor between banks offering numerous credit cards. Banks want to attract new customers with their reputation, but they also want to keep their existing customers by providing the best service in the industry. With few differences in perks and privileges, sometimes the bank’s customer service reputation leads consumers to choose a particular credit card. Thus, each bank strives to offer customers the best credit card customer care.
List of All Bank Credit Card Customer Care Number
It is an impossible task to keep track of the credit card helpline numbers of every bank and financial institution. Thus, to save you the test of remembrance, we have compiled a table of all bank credit card customer care numbers.
Bank Name | Credit Card Toll-Free Number |
HDFC Bank | 1860 267 6161 |
State Bank of India | 1800 180 1290 |
Axis Bank | 1860 500 5555 |
RBL Bank | 022-62327777 |
Bank of Baroda | 1800 258 44 55 |
LIC Bank | 1800 419 0064,
22 6827 6827 |
Canara Bank | 1800-425-0018 |
IndusInd Bank | 1860 267 7777,
91 22 42207777 |
Standard Chartered Bank | 6601 4444,
3940 4444 |
Kotak Mahindra Bank | 1860 266 2666 |
Bank of India | 1800 220 229 |
Union Bank of India | 1800 22 22 44,
1800 208 2244 |
Karnataka Bank | 1800 425 1444,
1800 572 8031 |
Yes Bank | +91 22 4935 0000,
1800 103 1212 |
Indian Bank | 1800 425 00 000 |
Tata Cards | 1860 500 8282,
1800 180 8282 |
Oriental Bank of Commerce | 1800-102-1235,
1800-180-1235 |
Tamilnad Mercantile Bank | 180 0425 0426,
91 9842 461 461 |
HSBC Bank | 1800 267 3456,
1800 121 2208 |
Central Bank of India | 1800 22 1911 |
City Union Bank | 044-71225000 |
UCO Bank | 1800 103 0123 |
Bandhan Bank | 1800 258 8181 |
Punjab National Bank | 1800 180 2345,
0120 – 4616200 |
Indian Overseas Bank | 1800-425-7745,
1800 890 4445, 1800 425 4445 |
IDBI Bank | 1800 425 7600 |
Bank of Maharashtra | 1800 233 4526,
1800-102-2636 |
Jammu Kashmir Bank | 91194 2481936/2481953,
1800 890 2122 |
KVB Bank | 1800 419 6500 |
Dhanlaxmi Bank | +91 – 044 42413000 |
South Indian Bank | 1800 425 1809,
1800 102 9408 |
Federal Bank | 1800-425-1199,
1800-420-1199 |
DCB Bank | 022 6899 7777,
040 6815 7777 |
Note: The customer care helpline numbers provided above are dated March 2023.
Credit Card Customer Care Social Media Handles
Various banks and financial institutions have provided their customers with their social media handles, so they are easily accessible in case of any query. The following table lists the social media handle for a few credit card lending banks.
Bank | |||
RBL Bank | facebook.com/TheRBLBank | twitter.com/rblbank
twitter.com/RBLBankCares |
instagram.com/rbl_ban |
Axis Bank | facebook.com/axisbank | twitter.com/axisbank | instagram.com/axis_bank |
State Bank of India | facebook.com/sbicard | – | instagram.com/sbicard_connect |
Citibank | facebook.com/citiindia | twitter.com/citi | N/A |
ICICI Bank | facebook.com/icicibank | twitter.com/ICICIBank | N/A |
HDFC Bank* | facebook.com/HDFC.bank | twitter.com/hdfcbank_cares | N/A |
Yes Bank* | facebook.com/YESBANK | twitter.com/YESBANK | N/A |
Bank of Baroda* | facebook.com/bobccreditcard | twitter.com/bobcreditcard | N/A |
Kotak Mahindra Bank* | facebook.com/KotakBank | twitter.com/kotakbankltd | N/A |
Services Offered by Credit Card Customer Care
There are various services offered by the credit card customer care India representatives. It helps customers resolve even the smallest of issues. The following services are offered by credit card customer care.
- Understand your account balance.
- Find out about your Reward Points.
- Information about your transactions.
- The status of your most recent payment.
- Information about your credit limit.
- Obtain a duplicate statement.
- Obtain a brief statement.
- Report a lost or stolen card.
- Request that your credit card be blocked.
- Discover the bank’s offers and insurance policies.
- Understand how to change your PIN.
- If you are unable to withdraw cash, seek assistance.
- Terms and conditions must be understood.
- To learn the location of the branch.
General Enquiries
In addition to dedicated credit card helpline numbers, all banks have a phone number for any other questions about the bank account or any product or service offered. For example, you could request a mini statement, inquire about interest rates and locker facilities, learn about insurance policies and fixed deposit rates and tenure offered by the bank, learn how to change your ATM PIN, complain about a problem withdrawing cash from an ATM, or simply inquire about branch location information. Contacting the specific customer care help lines will help you resolve your banking issues quickly and effectively.
Specific Customer Care Help Lines
In addition to the general enquiry and credit card helpline numbers, many banks provide specific customer care help lines dedicated to specific departments. For example, banks with a large NRI customer base have customer service numbers dedicated solely to NRI requests.
Similarly, some banks provide assistance with loan or deposit inquiries through help desks. If a bank receives a high volume of loan-related inquiries, it may establish a helpdesk for customers to deal solely with loan-related issues. This reduces response time, allows banks to focus on a specific service, and provides customers faster, more informed, and more efficient service.
Frequently Asked Questions (FAQs)
Is the credit card a toll-free number?
Banks and other financial institutions provide their customers with toll-free credit card customer care numbers to reach the bank in case of any query.
How can I check my credit card number?
You can locate your credit card number engraved on your credit card.
What to do if my credit card is lost/stolen?
If your card is lost or stolen, you must first get your card blocked by the bank. This can be done by contacting credit card customer care, visiting the nearest bank branch, or through the bank app.
How do I contact customer service for a credit card?
You can contact customer service for a credit card by calling the helpline number or dropping an email at the registered email ID.
You can contact customer service for a credit card by calling the helpline number or dropping an email at the registered email ID.
You can give a call or visit the zonal manager or branch manager if your grievance is not solved satisfactorily by customer care.
What is a credit card toll-free number?
A toll-free credit card number allows people to make calls to them anywhere in the country without having to pay for it.
How do I call a credit card customer care number?
You must dial the credit card customer care number provided by your bank.
Is credit card customer care available 24/7?
One can connect with credit card customer care on a 24/7 basis.
Will I be charged for calling the credit card customer care?
You will not be charged for calling the toll-free credit card customer care numbers.
Can I use a virtual banking assistant to speak to a customer service executive?
No, you cannot use a virtual banking assistant to speak to a customer service executive.