Credit Card Customer Care Numbers List of All Banks

Credit Card Customer Care Numbers List of All Banks

Credit cards is one of the most desired and accessible cards in India, thus, increasing their demand. Credit card customer care in India is offered by various banks and financial institutions to help their customers in resolving their queries. Banks spend a lot of money and effort to ensure that you have the best credit card customer service experience and a trouble-free banking relationship. Banks prioritise customer service in order to retain customers and build loyalty, resulting in a stable, multi-product, long-term client relationship. 

There are numerous ways to connect to your bank. Delve into the guide to learn about the toll-free credit card customers care in India.

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Written By
Thejus KS
Thejus KS
A mechanical engineer turned history buff with a sprinkle of financial brilliance. Thejus’s expertise comes with a unique blend of engineering precision, timelines, and the power of numerals. He knows that numbers are the pulse of our globe. Attention to detail and extensive research are the key elements of his writing.
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Piyush Bothra
Piyush Bothra
Chief Financial Officer, Square Yards
Piyush Bothra is the Chief Financial Officer at Square Yards, bringing over two decades of rich experience in finance and leadership. He is an MBA graduate from the prestigious IIM Lucknow and holds a BE in Information Technology from Sardar Vallabhbhai Patel Institute of Technology. He has played pivotal roles in scaling businesses and driving financial strategies. At Square Yards since 2015, Piyush is known for his strategic vision, strong financial knowledge, and valuable financial insights, significantly contributing to the company's growth and success.

Credit Card Customer Care

An excellent credit card customer care is the differentiating factor between banks offering numerous credit cards. Banks want to attract new customers with their reputation, but they also want to keep their existing customers by providing the best service in the industry. With few differences in perks and privileges, sometimes the bank’s customer service reputation leads consumers to choose a particular credit card. Thus, each bank strives to offer customers the best credit card customer care.

List of All Bank Credit Card Customer Care Number

It is an impossible task to keep track of the credit card helpline numbers of every bank and financial institution. Thus, to save you the test of remembrance, we have compiled a table of all bank credit card customer care numbers.

 

Bank Name Credit Card Toll-Free Number
HDFC Bank  1860 267 6161
State Bank of India 1800 180 1290
Axis Bank 1860 500 5555
RBL Bank 022-62327777
Bank of Baroda 1800 258 44 55
LIC Bank 1800 419 0064,

22 6827 6827

Canara Bank 1800-425-0018
IndusInd Bank 1860 267 7777,

91 22 42207777

Standard Chartered Bank 6601 4444,

3940 4444

Kotak Mahindra Bank 1860 266 2666
Bank of India 1800 220 229
Union Bank of India 1800 22 22 44,

1800 208 2244

Karnataka Bank 1800 425 1444,

1800 572 8031

Yes Bank +91 22 4935 0000,

1800 103 1212

Indian Bank 1800 425 00 000
Tata Cards 1860 500 8282,

1800 180 8282

Oriental Bank of Commerce 1800-102-1235,

1800-180-1235

Tamilnad Mercantile Bank 180 0425 0426,

91 9842 461 461

HSBC Bank 1800 267 3456,

1800 121 2208

Central Bank of India 1800 22 1911
City Union Bank 044-71225000
UCO Bank 1800 103 0123
Bandhan Bank 1800 258 8181
Punjab National Bank 1800 180 2345,

0120 – 4616200

Indian Overseas Bank 1800-425-7745,

1800 890 4445,  

1800 425 4445

IDBI Bank 1800 425 7600
Bank of Maharashtra 1800 233 4526,

1800-102-2636

Jammu Kashmir Bank 91194 2481936/2481953,

1800 890 2122

KVB Bank 1800 419 6500
Dhanlaxmi Bank +91 – 044 42413000
South Indian Bank 1800 425 1809,

1800 102 9408

Federal Bank 1800-425-1199,

1800-420-1199

DCB Bank 022 6899 7777,

040 6815 7777

Note: The customer care helpline numbers provided above are dated March 2023.

Credit Card Customer Care Social Media Handles

Various banks and financial institutions have provided their customers with their social media handles, so they are easily accessible in case of any query. The following table lists the social media handle for a few credit card lending banks.

Bank  Facebook  Twitter  Instagram
RBL Bank facebook.com/TheRBLBank twitter.com/rblbank

twitter.com/RBLBankCares

instagram.com/rbl_ban
Axis Bank facebook.com/axisbank twitter.com/axisbank instagram.com/axis_bank
State Bank of India facebook.com/sbicard instagram.com/sbicard_connect
Citibank facebook.com/citiindia twitter.com/citi N/A
ICICI Bank facebook.com/icicibank twitter.com/ICICIBank N/A
HDFC Bank* facebook.com/HDFC.bank twitter.com/hdfcbank_cares N/A
Yes Bank* facebook.com/YESBANK twitter.com/YESBANK N/A
Bank of Baroda* facebook.com/bobccreditcard twitter.com/bobcreditcard N/A
Kotak Mahindra Bank* facebook.com/KotakBank twitter.com/kotakbankltd N/A

Services Offered by Credit Card Customer Care

There are various services offered by the credit card customer care India representatives. It helps customers resolve even the smallest of issues. The following services are offered by credit card customer care.

  • Understand your account balance.
  • Find out about your Reward Points.
  • Information about your transactions.
  • The status of your most recent payment.
  • Information about your credit limit.
  • Obtain a duplicate statement.
  • Obtain a brief statement.
  • Report a lost or stolen card.
  • Request that your credit card be blocked.
  • Discover the bank’s offers and insurance policies.
  • Understand how to change your PIN.
  • If you are unable to withdraw cash, seek assistance.
  • Terms and conditions must be understood.
  • To learn the location of the branch.

General Enquiries

In addition to dedicated credit card helpline numbers, all banks have a phone number for any other questions about the bank account or any product or service offered. For example, you could request a mini statement, inquire about interest rates and locker facilities, learn about insurance policies and fixed deposit rates and tenure offered by the bank, learn how to change your ATM PIN, complain about a problem withdrawing cash from an ATM, or simply inquire about branch location information. Contacting the specific customer care help lines will help you resolve your banking issues quickly and effectively.

Specific Customer Care Help Lines

In addition to the general enquiry and credit card helpline numbers, many banks provide specific customer care help lines dedicated to specific departments. For example, banks with a large NRI customer base have customer service numbers dedicated solely to NRI requests.

Similarly, some banks provide assistance with loan or deposit inquiries through help desks. If a bank receives a high volume of loan-related inquiries, it may establish a helpdesk for customers to deal solely with loan-related issues. This reduces response time, allows banks to focus on a specific service, and provides customers faster, more informed, and more efficient service.

Frequently Asked Questions (FAQs)

Is the credit card a toll-free number?

Banks and other financial institutions provide their customers with toll-free credit card customer care numbers to reach the bank in case of any query.

How can I check my credit card number?

You can locate your credit card number engraved on your credit card.

What to do if my credit card is lost/stolen?

If your card is lost or stolen, you must first get your card blocked by the bank. This can be done by contacting credit card customer care, visiting the nearest bank branch, or through the bank app.

How do I contact customer service for a credit card?

You can contact customer service for a credit card by calling the helpline number or dropping an email at the registered email ID.

You can contact customer service for a credit card by calling the helpline number or dropping an email at the registered email ID.

You can give a call or visit the zonal manager or branch manager if your grievance is not solved satisfactorily by customer care.

What is a credit card toll-free number?

A toll-free credit card number allows people to make calls to them anywhere in the country without having to pay for it.

How do I call a credit card customer care number?

You must dial the credit card customer care number provided by your bank.

Is credit card customer care available 24/7?

One can connect with credit card customer care on a 24/7 basis.

Will I be charged for calling the credit card customer care?

You will not be charged for calling the toll-free credit card customer care numbers.

Can I use a virtual banking assistant to speak to a customer service executive?

No, you cannot use a virtual banking assistant to speak to a customer service executive.

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